Video Banker

Fast - Convenient – Personal… Interactive Tellers (ITM) are the most cutting-edge banking technology available today and First Security is the very first bank in North Iowa to implement this technology.  ITMs look like an ordinary ATM, but are so much more! They feature video chat technology allowing you to have a real-time face-to-face conversation with a First Security video banker as you make deposits, withdrawals, account transfers, loan payments and more!

Even more amazing about the ITMs is our ability to significantly extend operating hours, giving you the flexibility to bank when it is convenient for you!

Extending Operating Hours

Mon-Fri 7:00am  - 7:00pm

Saturday 7:00am – 1:00pm


ITM extended hours are in addition to current lobby hours, where you will continue to have the option to walk in and conduct a transaction directly with a First Security banker in person. 


Video Banker Locations

  • Charles City 
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Frequently Asked Questions

Learn more about ITMs and how they are revolutionizing the way you can bank!