Hopefully, you will never have to encounter fraud. Regardless, First Security spends an enormous amount of time and effort in updating fraud detection, prevention, and security systems. Most of the work takes place behind the scenes, but you should know that we work day and night to ensure your information and money are kept safe within our digital vaults.
In order to help ensure the security of your online transactions, we want you to know that we will never email, call, or otherwise ask you for your user name, password, or other electronic banking credentials. You can help protect yourself by implementing alternative risk control processes like:
In addition, we may require owners of commercial accounts to perform their own risk assessments and controls evaluations. For example, make a list of the risks related to online transactions that your business faces including:
An evaluation of controls your business uses may include:
Federal laws establish limits on a consumer's liability for unauthorized electronic fund transfers. They also provide specific steps to help resolve an error with your account. Note, however, that in order to take advantage of these protections, you must act in a timely manner. Make sure you notify us immediately if you believe your access information has been stolen or compromised. Also, review your account activity and periodic statement and promptly report any errors or unauthorized transactions. See the Electronic Fund Transfer disclosures that were provided at account opening for more information on these types of protections. These disclosures are also available online (or ask us and we will gladly provide you with a copy).
If you become aware of suspicious account activity, you should immediately contact the authorities and contact us at the number listed below.
First Security Bank & Trust
Federal regulations provide consumers with some protections for electronic fund transfers. These regulations generally apply to accounts with Internet access.